The player from India had repeatedly requested to close or self-exclude from the casino but had not received any response or action from the site. The Complaints Team had extended the timeframe for the player to respond and had advised him on how to properly submit his self-exclusion request. However, due to a lack of communication from the player after multiple reminders, the complaint was currently closed. To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. According to our tests and collected information, Parimatch Casino has an average customer support.<\/p>\n